Take charge of the entire customer lifecycle, from initial setup to renewal.
Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
Create educational content for our help center and online resources to better support our users.
airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.
Pilot the delivery of chatbots / callbots projects, from the framing stage with the client to production, while respecting deadlines.
Coordinate exchanges with cross-functional teams.
Manage a portfolio of clients in France, Europe & USA, including key accounts.
Septeo is a leading European software company experiencing rapid growth and transformation. They have become one of the European leaders in tech, a reference in software publishing, with determined, audacious, and committed teams working hand in hand with simplicity, conviviality & trust.
Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer
Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth
Consistently demonstrate Spring Health’s value proposition and link to customer’s defined success metrics
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, providing care for 10 million people and are valued at $3.3 billion.
Own and manage customer relationships to showcase the value of Greenhouse.
Serve as a trusted advisor, advocating internally for customer needs.
Team up with Implementation Strategists to ensure successful launch of new customers.
Greenhouse's mission is to make every company great at hiring. They are a remote-first company with shared office spaces and optional co-working spaces, offering a performance review program, bonus structure, and employee resource groups.
Provide strategic direction for clients on Greenhouse products.
Act as a trusted advisor to clients and become an extension of the customer’s team.
Utilize data to provide product and strategy recommendations.
Greenhouse's mission is to make every company great at hiring. They are the world’s fastest-growing enterprise talent acquisition suite with an award-winning culture recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.
Build and strengthen relationships with both new and existing customers across the full lifecycle.
Help define and evolve customer success playbooks for customers in our Pro Sports + Entertainment vertical.
Approach customer interactions with a consultative mindset, providing strategic guidance during communications, questions, and meetings.
Attentive is an AI marketing platform for 1:1 personalization redefining the way brands and people connect. They combine technology with human expertise to build authentic customer relationships. Attentive has a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, and has been consistently recognized for its performance and culture.
Initially reporting to the VP of Sales, partner closely with Sales and Product teams to ensure customer success goals align with business objectives.
Lead the design and execution of customer success strategies that enhance user adoption, engagement, and retention across the customer lifecycle.
Drive customer value realization by implementing programs that increase product usage, customer satisfaction, and lifetime value.
SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls and follow-ups in real time. They enable businesses to automate and scale their sales, improving efficiency and driving higher conversion rates.
Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.
At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.
Analyze support trends and customer usage patterns to identify optimization opportunities.
Develop proactive solutions and recommendations to prevent recurring issues.
Create customer-specific guidance and best practices to improve system utilization and ROI.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.
In this India based role, you will drive customer success by building long-term strategic relationships with SMB and Commercial clients. You will act as a trusted advisor, understanding client objectives and helping them maximize the value of your company’s solutions. The position requires a solution-oriented mindset, excellent communication skills, and the ability to balance strategic account management with hands-on problem-solving.
This position is posted by Jobgether on behalf of a partner company.