Remote Customer service Jobs · Account Management

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$325,400–$464,800/yr
US Unlimited PTO 16w maternity 8w paternity

The Vice President of Customer Success leads a global team dedicated to delivering outstanding customer experiences, driving satisfaction, retention, and renewals. This executive will be responsible for developing and executing strategies that maximize customer value, foster long-term relationships, and support Veeam’s growth as a market leader.

We are seeking Senior Enterprise Customer Success Managers to own and grow MoeGo’s most strategic and complex enterprise relationships. These customers operate multi-location businesses across grooming, daycare, and boarding verticals, and require both executive-level partnership and operational-level execution. This role is ideal for someone who can confidently engage executive stakeholders on business impact while also partnering with operations leaders to ensure adoption, performance, and measurable value realization across locations.

$90,000–$100,000/yr

As the Client Success Manager you will play a key role on the AlterCall team, acting as a critical contact point for our clients. You will maintain and enhance client lifecycle phases, partner cross-functionally, and influence product direction. Own the renewal pipeline, manage contracts, and monitor customer success metrics to improve outcomes and efficiency. Excellent communication is needed for escalation points resolving issues with urgency and empathy.

$130,000–$140,000/yr

As the Director of Customer Success – Enterprise Accounts, you will lead the national Customer Success organization serving Edmentum’s most strategic and high-value customers. You will oversee individual contributors, guiding a high-performing team responsible for retention, growth, and customer advocacy across complex, enterprise-level partnerships. This role will set the national vision for Enterprise account success.

Unlimited PTO

You will work with our customers to uncover and understand their goals, align on business objectives, and be responsible for implementing account plans to grow and secure your portfolio. Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate. Drive upgrade revenue from deep understanding of customers’ business and goals.

5w PTO

As an Onboarding Specialist, you will take ownership of the customer upon subscription, guiding them through the setup of their account and connections. Post-set-up, you will have ownership of the customer and follow up regularly to upsell product features and plan. Onboard new customers by assisting them in setting up the Lodgify account, connections and training on the system .

Empowering clients to achieve their business goals through Intelerad's medical imaging technology, the Client Success Manager II serves as a strategic partner to designated clients throughout their journey. They will develop a deep understanding of client needs, apply Intelerad's solutions to drive adoption and growth, and ensure clients realize maximum value from their partnership with Intelerad.

US Unlimited PTO 12w maternity 4w paternity

As a Pooled Customer Success Manager at Vanilla, you’ll be part of a shared Customer Success team supporting a large portfolio of lower-ACV or smaller-license clients. You’ll manage customer outcomes across multiple accounts rather than owning a dedicated book of business. You’ll focus on efficient onboarding, scalable adoption, proactive retention, and operational excellence, while influencing customer retention, adoption, and overall satisfaction at scale.